DMR Bikes Return Policy

We want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day return window for all unused items in their original packaging. Please ensure all components and tags are intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Gear

  Securely place the unused components or apparel in the original shipping box, ensuring all manuals and protective padding are included.

• 3.
  Ship It Back

  Affix the provided return shipping label to the outside of the package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned items, we will process your refund to the original payment method within 5-7 business days.